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Ecommerce Web Design

ecommerce solutions, 3d grey man pushing shopping cart

Total customisation for your online shop

Our experienced team will work with you to create an ecommerce website which is tailored to your companies specific requirements.

iComs specialise in ecommerce web design

We do not use pre built templates or open source software to create our sites but an extremely feature rich commercial product which delivers far beyond the expectations of many of our clients. If however your company has a specific function which is not covered within our solution, our team of experienced programmers can generate a system which fits seamlessly into your business.

Our ecommerce development tools provide you with a straightforward interface for allowing visitors to your website to order your products and services online with speed and ease. Our solution supports all of the major payment gateways allow your customers to pay for their transactions by credit or debit card, in any currency and if you don't wish to use real time transactions, we also support telephone, fax and post orders.

Orders by credit and debit card are processed using the latest SSL 3 encryption technology and we carry out address and signature strip verification on all orders. In addition we can also offer 3-D secure services as standard which are Visa and MasterCard tools to offset liability for charge backs and improve the quality of orders you receive.

Our ecommerce websites include as standard may features which are quoted as extras in many other systems these include:

  • Special offer items
  • Best sellers
  • New Products
  • Featured Products
  • Send to friend
  • Associated products
  • People who bought this also bought....
  • Image galleries
  • Newsletter system
  • Recent News Items
  • Stock Control
  • Discount Module
  • Suppliers
  • Offer Codes

These are but a few of the advanced features integrated into our solution a full list by section is provided below:

E-commerce Features

  • Quick and intuitive interface - more like an application than the web!
  • Unlimited administration accounts
  • Includes full logging of actions on administration accounts, including failed log-in attempts
  • Administration accounts can be disabled at the click of a button (apart from administrator account)
  • Ability to restrict areas of administration and actions to certain accounts
  • Variety of different features to keep your system secure

Email

  • Fully customisable email templates for all emails sent from the system
  • Option HTML versions of all emails
  • Newsletter manager for sending emails to customers
  • Send newsletters to sub-sets of your full mailing list, e.g. only those with a certain account type
  • Emails use the same template language as the rest of your store giving you the same freedom of design

Reports

  • Full reporting system for orders
  • Full log system which tracks pages viewed, sections viewed, products viewed etc.
  • Analyse abandoned carts
  • Log reports including: browser, referrer, views by day etc.
  • Log search terms your customers are entering and see how many products and sections those terms found
  • Manage your affiliate program effortlessly
  • 2nd Tier Commission support
  • Setup different affiliate groups with different commission levels
  • Commissions either by percentage or fixed amount
  • Affiliates have access to administration system with statistics etc.
  • Highly configurable, enabling you to tailor your affiliate system
  • Upload banners for the affiliates and limit those to only certain groups
  • Payment due reporting
  • Full transaction adding/editing/deleting
  • Tailor the affiliate account fields to suit your needs.
  • Send newsletters to affiliates
  • Full order history
  • Address books
  • Wish List
  • Ability to setup customer types for site wide discounts or special discounts
  • Option to force account opening when checking out
  • Only allow certain account types to be able to use a separate deliver address
  • Full multi-currency support
  • Full multi-language support
  • Support for World-pay live exchange rate service
  • Unlimited products, sections and sub-sections
  • Digital Download product support including optional registration details
  • Product personalisation with fields the customer can fill in against products
  • Importing / exporting routines
  • Full product and section searching available in your store
  • Easy to turn features on or off
  • Gift certificates (either electronic or printed)
  • Create offer codes to give discounts on orders
  • Suspend store quickly and easily should you need to
  • Free updates included in the price of the system
  • Encryption of any stored credit card numbers
  • Full backup and restore system built-in
  • The display order of most things in our system can be changed quickly and easily
  • Recently viewed features allows your customers to quickly go back to products and sections
  • Show associated products on the cart page, taken from all associated products of products in the cart
  • Users Online feature
  • Edit order lines, quantities and prices along with tax and shipping editing
  • Integration with many payment gateways
  • Take credit card details to process yourself
  • Offer multiple payment methods
  • Limit payment methods to customer type
  • Setup free shipping offers
  • Email and postal type gift certificates supported
  • Create unlimited extra order paperwork templates. Create templates for labels, dispatch notes, etc.
  • Full order management
  • Dispatch functionality with order tracking features
  • Instant dispatch for digital products
  • Back ordering
  • Receipt / Invoice printing
  • Full order searching
  • Bulk order printing facility
  • Order status tracks orders throughout entire life
  • Full order editing and order creation in the administration system.
  • Stock control with email warnings at low stock trigger levels (can be set individually for each product)
  • Cross selling and up selling facilities
  • Customer reviews (can be moderated)
  • Customer ratings
  • Fully extend-able product fields including check boxes, select boxes, radio buttons, plain text and images
  • Full pricing based on quantity and / or options selected
  • Support for different weights, product codes and stock levels for different product variations
  • Products can be listed in as many sections as you like
  • Products can be turned on or off at any time quickly and easily
  • Products, product options or product pricing can be specific to customer type
  • Global product price changes
  • Clone products easily
  • Unique 'Template Product' allows you to setup default values when adding new products
  • Group the same product with different options for quantity discounts
  • Set up any number of tailored product flags
  • Group products together to make master products.
  • Include a One-Off / Setup cost for products
  • Set maximum and minimum quantities that can be ordered for individual products
  • Do a final stock check before checkout altering the customer to any stock problems
  • Unlimited sections and sub-sections including section depth
  • Special categories for special offers, top sellers, featured products, random products, best sellers etc.
  • Sections can be turned on or off at any time quickly and easily.
  • Sections can only be shown to certain customer types.
  • Full shipping and tax facilities
  • Shipping and tax down to the product level
  • Both country and county/state level tax supported
  • Add packaging costs to the shipping
  • Provide free shipping depending on certain criteria
  • Provide free shipping on individual products
  • Assign suppliers to products along with supplier product codes
  • Automatically email suppliers for drop-shipping of orders
  • Use different email templates for different suppliers
  • Set when you want supplier emails to be sent (you don't have to send emails to all suppliers, this is selectable).

Axisware and Icoms

Icoms become part of the Axisware Group of Companies.

man_thumbs_up_slim We are very pleased to announce that Icoms have become part of the axisware group of companies. Axisware are experts in the development of bespoke software solutions

 

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Can we Help Further

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If you would like to discuss our services further or have any comments please drop us a line here or give iComs a call on:

Tel:

01723 384521

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Sell your products online

Make the first steps to e-commerce with iComs

Does your company have goods or services you would like to sell on line, but don't know where to start? Let iComs guide you through the process.

We can provide consultancy, design, hosting, payment integration even photography.

 

Take a look in more detail at the services we offer.

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